FROM Baby-Doggy.com
Buying a Baby-Doggy is a big commitment. Our goal is to find the right dog for our clients and a loving home for our dogs. This is how our Ethical and Responsible Certified Online Service works.
HOW TO BUY A PUPPY
Selecting a Breed
Please use our Puppy Finder to select a breed. If you are unable to decide on a breed, please fill in our Breed Selector and based on your answers, our team will suggest one or more breeds of dog that we feel suits your personality best. We will take into consideration the dog’s future housing conditions and the owner’s lifestyle.
Choosing your dog
Please check the available puppies carefully. Go through their profile page, and carefully read the description (Baby-Doggy.com’s note) for those New Doggies that piqued your interest. Make sure to read the breed information found at the bottom of each breed profile. Please don’t hesitate to contact us if you have any further questions.
Reserving your puppy
Once you have decided on which Baby-Doggy you want as your future companion, press the “Reserve Now with Shipping and Extras” button or scroll down to this section.
In the Shipping Section, you are asked to select your desired means of shipping. Our options are Road Delivery, Air Travel, and Hand Delivery. We reassure you that dogs traveling by plane, travel very comfortably. Our partners at Hellmann Worldwide Logistics, keep a keen eye on our dogs and make sure to only select those airlines that offer the best conditions to all their canine passengers.
Baby-Doggy.com also offers to export a puppy’s Pedigree and Socialisation Training as two extra services. Choose the Export Pedigree if you would like to register your new dog with your country’s kennel club. We also offer two Socialisation Training programmes to teach your dog how to behave properly in various social situations. Our Puppy Preschool is ideal for those who wish to welcome home a puppy that knows the very basics but wishes to teach the hardier stuff themselves. If you enrol your puppy in the Puppy Academy, your Baby-Doggy will live with the trainer for the duration of the program, being in training round-the-clock. By the end of this training, your puppy will be much better prepared to adapt to their new environment and you will have an easier time getting used to the newest member of your family.
After sorting out Shipping, and any Extra Services, you can finally reserve your dog by clicking on the “Reserve NOW” button.
In case you change your mind, you can withdraw your reservation within 48 hours without suffering any penalties. In this case, your deposit will be fully reimbursed (after deducting any transaction fees and other bank fees).
Deposit payment, payment and payment methods
Once you have clicked on the “Reserve NOW” button, you will be asked to pay a non-refundable USD 800 deposit to confirm the reservation of your desired dog. Your deposit will only be reimbursed if you cancel your reservation within 48 hours of its placement. Related payment fees such as bank fees will be deducted from the final refunded amount. We also reserve the right to refuse your order if we feel that contacting you to discuss further details and delivery is proving to be too difficult. We accept the followning payment methods: PayPal, Credit Card or Bank Transfer. Bank Transfer payments can take up to 7 working days to go through. Working days are defined as Monday to Friday excluding bank holidays. We will only reserve your dog, after receiving your deposit (or after the amount is credited to our account, in cases when bank transfer is used). After reservation your dog is taken to our Veterinarian for a full medical check-up. In the unlikely event that the dog you have chosen has already been sold by the breeder, or is found to have a serious health issue, you will be reimbursed with a full refund (including any payment fees).
Our final price includes your Baby-Doggy, shipping fees (if any), VAT (only in European Union countries) and the price of any selected extra services. This has to be paid 10 days before delivery.
Boarding
The dogs we deliver are no younger than 3 months old (so as to make sure that your Baby-Doggy is fully vaccinated for rabies). Should you reserve the dog at a younger age we offer your Baby-Doggy a free boarding service until it reaches the required age limit. This means that your Baby-Doggy will stay with the breeder and enjoy the company of its original family until it is ready to travel.
In case you ordered Socialization Training your dog will stay with our professional dog trainer from the age of 10 weeks until its day of departure.
If you decide to postpone your Baby-Doggy’s agreed delivery date, an additional daily boarding charge of USD 20 will be added to your bill. In the case of any such delays, you will have to pay for the boarding before your Baby-Doggy can be delivered.
General vet check before departure
We do the last veterinary check up on the day of departure to make sure that your Baby-Doggy is in tip top condition and ready to go. The official airport veterinarian also checks every animal leaving the country.
Documents
All the necessary travel and health documents will be attached to your Baby-Doggy’s travelling crate. The original pedigree, vaccination record, and guarantee will be sent to you via standard airmail (this is free of charge). You will be informed via email when we post these documents.
Travelling
Generally speaking, travelling is possible when dogs are between 12 to 17 weeks old. However, this depends on the regulations of the destination country. (E.g. The United Arab Emirates does not allow the shipping of dogs under 27 weeks.)
At the airport
Please keep your phone close on the day of your dog’s arrival. If there are more than one airport close to your home, please be sure at which airport your dog is going to land. Do not send someone else to pick up your Baby-Doggy if this is not already planned for. The airline will not give the dog to anyone else except the person named on the booking form. Take some sort of official photo identification (such as a driving license or passport) when picking up your Baby-Doggy. Be there on time as flights sometimes arrive early. We would really appreciate if you contact us to let us know that everything went smoothly and your Baby-Doggy has arrived home safely.
Health check upon arrival
We wish to remind you that you are supposed to take your Baby-Doggy for a check-up by your trusted veterinarian within 72 hours of its arrival.
Welcoming your New Doggy
Welcoming your New Doggy into your home is a very exciting time. Since your Baby-Doggy has come from one of Europe’s best breeders, one can safely say that your Baby-Doggy has everything necessary for a good start in life.
New Doggy – bonding period
The first few weeks with your Baby-Doggy are vital. The followning are some tips to help it settle in:
If possible take some time off work and do give your Baby-Doggy some company for the next couple of days after arrival.
Give it some time to explore its new environment while supervised.
Take your Baby-Doggy out for a walk or to the garden to relieve itself of its natural duties. Never forget to reward the dog with treats and praise when it relieves itself in the desired place.
Make sure that your Ababy-Doggy always has access to clean, fresh water.
Mix filtered water or bottled water with straight tap water until your Baby-Doggy gradually gets used to its taste.
Talk to your veterinarian to decide on the best food for your Baby-Doggy. Usually it is safest to find a dog food formula similar to the previously used variety.
Follow-up call
Our company will make a follow-up call, two to three weeks after the date of arrival, to make sure that all is going fine
Your lovely photos are welcomed
We would love to hear about what you and your Baby-Doggy are up to. Photos are also always welcome. We can reassure you that we are not going to post photos of your Baby-Doggy unless you wish for us to do so and can confirm it in writing.
Your feedback
Please feel free to give any feedback you wish to share with us regarding our website or quality of service. We would also find it very useful if you could spare a moment to complete our anonymous short online survey.
We wish to thank you for your feedback. We promise to do our best to be the company that you truly deserve.